Pricing plans as published on mediyn.com

Starter Plan

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Price: $39/month (monthly billing) · $31/month (annual billing) Annual savings: ~20% Tag/audience: Solo — “Solo therapists getting started”

Features:

AI session notes & insights
AI clinical summaries (10 / month)
Scheduling & calendar sync
Online client booking
Telehealth (30 sessions / month)
Insurance claims, ERA & superbills
Eligibility checks
Client portal — intake & consents
Worksheets & assessments (10 / month)

Professional Plan

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Price: $79/month (monthly billing) · $63/month (annual billing) Annual savings: ~20% Tag/audience: Solo — “Growing solo practices” Marked as: Most Popular

Features (everything in Starter, plus):

AI clinical summaries (25 / month)
Secure client messaging
Analytics dashboard
Unlimited telehealth
Unlimited worksheets & assessments

Plus Plan

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Price: $119/month base (no annual billing option shown) Seat pricing: + $59 per additional therapist/month Tag/audience: Solo or team — “Run it solo, or scale to a clinic” Example calculation stated: A 5-therapist practice: $119 + (4 × $59) = $355/month

Features (everything in Professional, plus):

AI clinical summaries (50 / therapist)
Priority support & onboarding
EHR / FHIR integrations & API
Custom branding
Free eligibility checks
Additional therapists — roles & permissions

Watson Add-On

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Watson is described as an optional AI front desk add-on compatible with any Mediyn plan (Starter, Professional, or Plus).

Price: $129/month Includes: 60 calls (fair-use) Capabilities:

Answers every call 24/7
Books and reschedules appointments
Triages urgent calls
Answers common questions
Captures new-client leads so no caller reaches voicemail

Setup: Mediyn team sets it up. Compliance: Includes a signed HIPAA BAA.

Core Features Included in Every Plan

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The following features are stated to be included on Starter, Professional, and Plus — described as “no add-ons, no asterisks”:

Unlimited clients & sessions
Scheduling & calendar sync
Online client booking
Telehealth video sessions
Paperless intake & e-signatures
Client portal — web & mobile
AI progress notes
Worksheets & assessments
Online payments
Insurance claims, ERA & superbills
Eligibility checks
EHR mobile app (iOS)
Signed HIPAA BAA

Pricing Rules

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Free trial:

Every plan includes a 7-day free trial with full access to all features
No credit card required
Trial unlocks everything in the Plus plan
Cancel anytime during the trial — no charge

Trial unlocks (Plus-tier highlights):

Unlimited AI clinical summaries
Unlimited telehealth & worksheets
Multi-therapist team & roles
EHR / FHIR integrations & API

Annual billing discount:

Annual billing saves about 20%
Starter: $31/mo annually
Professional: $63/mo annually
Plus is billed monthly only; no annual rate stated

Plan switching:

Upgrade or downgrade anytime
Upgrade: immediate access to new features
Downgrade: takes effect at the start of the next billing cycle
Plan switches are prorated

Overage / pay-as-you-go:

Each plan includes a set number of AI clinical summaries and insurance claims per month
Overages are billed at pay-as-you-go rates
Pay-as-you-go rates are lower on higher plans
Usage is visible in the dashboard before anything is billed

Payment processing:

Standard payment processing fee: 3.15% on payments collected through Mediyn

Payment methods accepted:

All major credit cards: Visa, Mastercard, American Express, Discover (via Stripe)
Plus plan teams also have access to invoicing and ACH bank transfers

HIPAA BAA:

Every account includes a signed BAA at no additional cost
Standard on all plans (including Watson add-on)

Contract/commitment:

No contract; month-to-month or annual (with 20% discount)
Cancel anytime

Data retention after cancellation:

Data remains available for 90 days after cancellation
Export available anytime during that period
After 90 days, data is securely deleted per HIPAA requirements

Non-profits / training clinics:

Special pricing available; contact required

Enterprise:

Tailored plans available for large clinics, multi-site practices, or organizations with custom compliance requirements
Includes dedicated infrastructure and implementation support
Contact Sales to discuss

Support response:

Pricing questions answered within 2 hours