FAQ answers as published on mediyn.com
FAQ answers as published on mediyn.com
Section titled “FAQ answers as published on mediyn.com”Pricing FAQ
Section titled “Pricing FAQ”Site path: /pricing
Q: Is there a free trial?
Section titled “Q: Is there a free trial?”Yes. Every plan includes a full 7-day free trial with access to all features. You won’t be charged until your trial ends. Upgrade, downgrade, or cancel anytime.
Q: Can I switch plans later?
Section titled “Q: Can I switch plans later?”Absolutely. Upgrade or downgrade anytime. Immediate access to new features on upgrade. Downgrade takes effect at start of next billing cycle.
Q: What payment methods do you accept?
Section titled “Q: What payment methods do you accept?”All major credit cards (Visa, Mastercard, American Express, Discover) through Stripe. For Clinic plans, invoicing and ACH bank transfers are also offered.
Q: Is there a discount for annual billing?
Section titled “Q: Is there a discount for annual billing?”Yes. Annual billing saves 20%. Starter $39/mo, Professional $79/mo, Premium $119/mo when billed annually.
Q: Is a credit card required to start the trial?
Section titled “Q: Is a credit card required to start the trial?”Yes. A valid payment method is required. You won’t be charged until the trial period ends, and you can cancel anytime before that.
Q: How does Clinic plan pricing work?
Section titled “Q: How does Clinic plan pricing work?”$149/month base fee plus $29/month per seat, with a minimum of 2 seats. A 5-seat clinic: $149 + (5 × $29) = $294/month.
Q: What happens to my data if I cancel?
Section titled “Q: What happens to my data if I cancel?”Your data remains available for 90 days after cancellation. Export anytime. After 90 days, securely deleted per HIPAA requirements.
Q: Do you sign a HIPAA BAA?
Section titled “Q: Do you sign a HIPAA BAA?”Yes. Every account includes a signed BAA at no additional cost. Standard on all plans.
Q: Is there a contract or commitment?
Section titled “Q: Is there a contract or commitment?”No. Month-to-month (or annual with 20% discount). Cancel anytime.
Q: Do you offer discounts for non-profits or training clinics?
Section titled “Q: Do you offer discounts for non-profits or training clinics?”Contact us to discuss special pricing.